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United Athletic International
401 Marshall Road, Suite C
Valley Park, MO 63088

United Athletic International (UAI) is dedicated to the prompt replacement of any warranted part. To ascertain the problem and work to resolve it, we ask you cooperation in the return of the original part to us within thirty (30) days.
UAI POLICY FOR RETURN OF MERCHANDISE
A request for a Return Goods Authorization (RGA) must be made to the factory prior to the return of the equipment.

UAI will be responsible for all return shipping charges on products failures replaced under the terms of the published warranty statement.

If, under an unusual circumstance, you are unable to keep an item already purchased and shipped, you will be subject to a restocking charge upon its return. The return shipping charge on these items is the responsibilty on the customer.

Please follow these instructions for returning merchandise:
1. One copy of the RGA should be packaged inside the box.

2.

One address label must be placed on the outside of each package being returned, or the package will be refused.

3.

RETURNS BY UNITED PARCEL SERVICE:
We request that the equipment being returned be wrapped in protective covering. IT IS YOUR RESPONSIBILITY TO CALL US IF THE EQUIPMENT IS TO BE RETURNED THROUGH THE ISSUANCE OF A UPS CALL TAG. If the RGA is otherwise noted, please take the package to your local UPS shipping center. Call 1-800-PICK-UPS or go to www.ups.com for location information.

4.

RETURNS BY MOTOR FREIGHT:
We request that the equipment being returned be wrapped in protective covering. IF UAI IS ABSORBING THE FREIGHT CHARGES (AS STATED ON THE RGA), PLEASE CALL FED EX FREIGHT FOR PICKUP TO BE RETURNED ON A COLLECT BASIS. IF YOU ARE RESPONSIBLE FOR FREIGHT CHARGES ON THE MERCHANDISE BEING RETURNED, CONTACT THE CARRIER OF YOUR CHOICE.

If a Bill of Lading has been supplied by the factory, one (1) copy is to be retained by you and the other will be retained by the freight company driver.

5.

ALL AUTHORIZED RETURNS ARE TO BE RECEIVED AT THE FACTORY WITHIN THIRTY (30) DAYS OF THE ISSUANCE OF THE RETURN OF MATERIALS AUTHORIZATION FORM. This removes the equipment from the premises quickly and enables UAI to inspect and improve our equipment while the problem is current.

If you have questions or need further information, please call 1-800-877-5294, fax 1-636-225-0757.